Contact SangiNepal
We're here to help — whether you have a question about a booking, want to become a companion, or are interested in partnering with us. Reach out via email, phone, or the in-app support ticket system.
Customer support
For booking issues, payment problems, refund requests, or account questions. Most queries answered within 24 hours.
Companion onboarding
Questions about becoming a companion, the verification process, payouts, or the Golden Verification subscription.
Partnerships & press
Media enquiries, partnership proposals, affiliate programmes, and B2B integration requests.
Office
SangiNepalKathmandu, Bagmati Province
Nepal
We don't accept walk-in visits — please email first to schedule a meeting.
In-app support
The fastest way to get help is through the in-app support ticket system. Log in to your dashboard, open the Help tab, and submit a ticket with your question — our team is notified immediately.
Tickets are typically answered within 4 hours during business hours (9 AM – 6 PM NPT, Sunday – Friday).
Emergency
If you are in immediate danger, call Nepal Police at 100. For non-emergency safety concerns about a companion or booking, use the in-app SOS button (Safety tab in your dashboard).